If you need more time to pay your invoice, you can change the due date here.

Payment plan

If you are having difficulty paying the full amount of your invoice, it is advisable to agree on this with us as early as possible. In most cases, it is possible to arrange a monthly repayment plan that helps you clear your debt without further consequences. Together with our expert staff, we will design the best repayment solution for your situation to help you avoid a payment default entry. Please contact our customer service to agree on a payment plan.

If you have received an invoice that you believe is incorrect and wish to dispute it, please contact our customer service at asiakaspalvelu@staging.resonia.fi. Please explain in detail why you believe the invoice is incorrect.

• If you have received an invoice from us that you have already paid on the same day as the invoice date or after it, you must still pay any collection fees related to the invoice.
• In case of issues, we recommend taking a copy of the invoice and sending it to us.
• If you paid the invoice before the date of the collection notice, the collection notice is likely incorrect.
• If the invoice you paid was paid directly to the original recipient, please provide a separate proof of payment.
• In case of issues, please contact our customer service.